General Terms and Conditions

#1. General

1.The following business conditions are part of the contract between (managing director Peter Heinrich) and the clients. The following conditions apply to all the first-time, current and future transactions that are concluded or are to be concluded.

#2. Subject of the contract runs a homepage under the domain http://www.beste-Tipps-zum- for commercial purposes. On this website offers clients products, mainly digital products (e-books, audio-files, videos) to buy over the internet.

#3.Cancellation policy

You may cancel your contractual agreement within 30 days in writing (e.g. letter, e-mail) without statement of reasons or- if the item is placed at your disposal before the expiry of this period- by returning the merchandise. The period begins upon receipt of this notification in text form, but not before the receipt of the items by the receiver ( in case of recurring deliveries of similar items, not before the receipt of the first partial delivery), nor before our duty to supply information was fulfilled according to # 312c Abs. 2 BGB in conjunction with #1 Abs. 1,2 and 4 BGB-Info V as well as our duties according to #312e Abs. 1 Satz 1 BGB in conjunction with #3 BGB-Info V. For the protection of the cancellation period the timely sending of the cancellation or the items is sufficient.

The cancellation notification has to be addressed to:

Peter Heinrich
Heinrich-Oswald-Straße 11
65366 Geisenheim

or per e-mail through my customer service on this website.

Effects of the cancellation:

In case of an effective cancellation, the benefits received by either party have to be restituted and potentially drawn profits (e.g. interests) have to be surrendered.

Physical objects have to be returned to in a perfect condition. You have to pay the costs of the reshipment if the delivered items are conform with the ordered ones and if the price of the returned items does not exceed 40 euros; or in case of a higher value if you have not paid the price of the item or any contractually agreed installment on the date of the cancellation. Otherwise the reshipment is free of charge for you. You have to fulfill the obligations for refund of payments within 30 days. The stated period of time starts for you on the date you sent the declaration of cancellation or the item , and for us following its receipt.

#4 Prices

The applicable prices are those displayed on the website at the time of the order.

All prices are final prices, including the Value Added Tax.

#5 User license for e-books

You obtain with every purchased e-book a simple user license. This includes the permission to save a copy of the purchased e-book on your computer resp. scanner and/or to print it for your personal use. Every other copy is forbidden by the current German copyright. It is expressly forbidden, to alter or edit a file or a part of it and to make it available to third parties in one way or another.

#6 Disclaimer

1. is not responsible for the continuous accessibility of the website.

2. The offers from on the website are not binding. Therefore is not obliged to perform in case of non-availability. The completion of a contract, and thus a contractual relationship about individual services is only established as far as has acknowledged the order of the client in text form. is not  responsible for the topicality, authenticity, completeness or quality of the provided information. Liability claims against, which refer to material or non-material damage, and which may be caused by the usage or non-usage of the information provided or, respectively, by the usage of any incorrect or incomplete information, is principally excluded unless in cases of evidenced willful or gross negligence on the part of

4. Any claims for damages on the part of the buyer, resulting from the offered services, or from no matter what legal grounds, against the seller, are generally limited to the amount of the invoice.

5.The software is delivered in the original state and in the respective current version. disclaims generally and without limitation any liability for the functioning, the suitability for a certain purpose or other damage or compensation claims, which arise from the use of the software.

#7. Privacy

1. We use the communicated data only for the purpose of the free shipment of eventual updates and new, helpful information concerning learning German. A transmission of your data to other third parties is precluded.

#8. Place of fulfillment and jurisdiction

Wiesbaden, Germany is agreed upon as place of fulfillment and jurisdiction, for all the deliveries. The laws of the Federal Republic of Germany apply.

#9 Effectiveness

In the case that certain passages of the GTC are invalid under the current law, the other passages remain in full force and effect.

With the issue of the new GTC, all previous versions loose their validity.